Jobs

Jobs

About Cubitts:

We are a spectacles company founded in King’s Cross, London in 2012. By combining traditional frame craft with modern methods, we hope to revive Britain’s long lost optical legacy. We’re passionate about spectacles, design and the customer experience.

Our mission:

To make the finest spectacles we can. To make the process of buying prescription frames enjoyable, engaging and informative. To be fair, open and honest with our customers. To use the best of modern technology, and continually reinvest in the company.

We currently have five stores in London with more on the way and have ambitious plans for the future. We’re looking for exceptional people to join us as we put these into practice. For the right candidates, we can offer significant responsibility from the start, and the opportunity to be part of a progressive, fast-changing environment.

Benefits of working with Cubitts:

  • A fast-past environment with significant progression opportunities, working alongside smart, driven and interesting people
  • The opportunity to be part of something truly special, as we seek to become the greatest spectacles company in the world
  • Annual pay reviews and a significant annual bonus for high performers
  • Monthly team events for the whole company
  • Spectacle making classes
  • Thursday morning yoga
  • The Cubitts Academy training sessions
  • Free spectacles and sunglasses for you (a pair a quarter), and discounts for friends and family


For a full jobs specs, and information on how to apply, email jobs@cubitts.co.uk with your CV stating the role(s) of interest.

STORE VACANCIES

RESIDENT OPTOMETRISTS - FULL-TIME AND WEEKENDS

We are seeking full-time and part-time Optometrists to be based in one of our five London practices. You will be providing outstanding clinical care, and the highest calibre of eye examinations to our patients.

Who you are:

  • Passionate about eye health, and spectacles
  • Familiar with the Cubitts brand and our values
  • An extremely well organised self-starter with plenty of energy
  • Excellent under pressure and capable of juggling a diverse set of responsibilities
  • Great at communicating clearly and effectively
  • Excited by a fast-paced, ever-changing environment
  • Able to project a professional, fashion-forward image
  • At least 6 years' experience

Qualifications:

  • BSc (Hons) Optometry from a leading institution
  • General Optical Council Registered

ASSISTANT SHOP MANAGER – SOHO, LONDON

We are seeking a full-time Assistant Manager to run our Soho shop. This is a unique opportunity to join a new type of British spectacles company, as we continue on our exciting journey.

The role:

  • Support the Store Manager to ensure the seamless running of the shop and help meet our ambitious sales targets and customer experience standards
  • In the Store Manager’s absence, manage all dispensing activities within the store
  • Manage and work alongside the store optometrists and retail associates to provide impeccable lens and frame selection, fitting and customer service
  • Work alongside our glazing partners, excelling in lens selection
  • Develop, execute, and constantly improve operational activities to ensure the store exceeds financial and customer focused goals
  • Maintain brand consistency throughout the store and embody our core values
  • Develop and ensure procedures are followed to protect the company’s inventory and assets as well as all activities related to risk management and safety
  • Assist with initial and ongoing training development for all team members
  • Act as a representative for our brand, helping to educate and excite others about our mission and values
  • Demonstrate exceptional product knowledge as well as accurately describing features and benefits of various lenses and Cubitts frames
  • Assist with event planning and develop outreach to build relationships with the local community in order to drive revenue and brand awareness

Who you are:

  • A self-starter with plenty of energy and outstanding at working under your own initiative with guidance from the Store Manager
  • Highly organised and can comfortably manage a team in the Store Manager’s absence
  • A forward thinker and problem solver with commercial awareness and exceptional customer service skills
  • Have a genuine passion for spectacles including style, design and production
  • Possess meticulous attention to detail, with a keen interest in aesthetics
  • Demonstrate excellent interpersonal and written communication skills
  • A minimum of two year’s experience in an optical role is required

This position is full-time therefore you must be available to work for 40 hours per week, including weekend days.

SENIOR OPTICAL ASSOCIATE / JUNIOR OPTICAL ASSOCIATE - LONDON STORES

The role:

  • Lead by example to effectively manage sales, deal with enquiries, manage our patient booking system and offer impeccable customer service
  • To dispense our products to consistently high standards, excelling at fitting frames, demonstrating exceptional product knowledge and giving expert style advice
  • Ensure the retail environment is flawlessly run, including taking responsibility for visual merchandising and the in-store experience
  • To act as a representative for our brand to help educate and excite others about our mission and values
  • To comfortably explain eye health, eyewear and prescription terminology to patients (full training will be given)
  • This is a part-time or full-time position. You must be available to work a minimum of 2 days a week/40 hours per week, including availability on weekends.

Who you are:

  • Passionate about spectacles and familiar with the Cubitts brand
  • Possess meticulous attention to detail, with a keen interest in aesthetics
  • Excited by a fast-paced, ever-changing environment
  • Great at communicating clearly and effectively in person, over the phone and online
  • Able to project a professional, fashion-forward image
  • Dedicated to making people happy - you exceed patient expectations with a great attitude while being a fantastic team player
  • Self-starter with plenty of energy
  • Excellent under pressure and capable of juggling a diverse set of responsibilities

Experience:

Previous retail experience is required, preferably in an optical or boutique brand, although interest and passion is most important.

Remuneration: £9.90 / hour plus monthly sales bonuses

HQ VACANCIES

WEEKEND CUSTOMER SERVICE ADVISOR, KING’S CROSS

We’re seeking a talented Customer Service Associate (full time) to join our team. This will be based at our HQ in King’s Cross, London. The successful candidates will become an integral part of the team as we seek to grow from a successful startup to a globally recognised brand.

The role:

You will support our customers throughout their Cubitts experience. We want to deliver amazing customer service every day of the week. You will be on hand to deliver fast, efficient, personal support to any customer who needs a helping hand.

  • You will control live chat, email, telephone, and social media channels
  • You will work together with the Operations team to provide speedy order turnaround
  • You will monitor our patient/order management system
  • You will be creative and constantly consider new ways to help us provide the best possible customer service
  • You will engage with colleagues from all other departments to ensure we are always improving


Who you are:

  • You must be genuinely passionate about helping people
  • A highly productive, organised, self-starter who can work independently
  • Forward thinker who rises to any challenge
  • Have exceptional attention to detail
  • Demonstrate exceptional interpersonal and written communication skills
  • Be an effective problem-solver and capable of managing a diverse range of responsibilities
  • At least 1 year experience in customer service
  • Previous optical experience is a bonus but not essential


Remuneration:

  • £20,500 P/A
  • Pension scheme
  • Discretionary annual bonus scheme and salary review
  • This role is full time. Shift times will vary depending on the need of the business but will initially run from Saturday to Wednesday. Work from home shifts are available depending on experience.